Using Artificial Intelligence in Logistics

Artificial Intelligence
at Forto

Leveraging AI technologies to deliver excellent customer service and solve industry problems.

Introducing: Flash by Forto

We are developing the first AI-powered Transport Management Agent to deliver better and faster service to our customers.

Booking request feedback in minutes

Tired of booking delays? In today’s fast-paced world, manual booking processes, common in freight forwarding, create bottlenecks and slow down your logistics.

Our AI booking agent is on the job 24/7. It instantly scans incoming emails, identifies booking requests, and extracts all details. This information is then automatically reviewed and entered into our systems – often without manual intervention.

You can expect lightning-fast responses from us: Your requests are processed with pinpoint accuracy, often within minutes, getting your shipments moving faster.

Smart vessel choices for your shipment

Vital information for vessel selection is often buried in unstructured emails and notes, making the best choice a challenge.

Our AI-powered vessel selection agent supports our Operations team. It sifts through all available data, including hidden details, to recommend the vessel that is perfectly tailored to your shipment’s unique requirements.

You get the ideal vessel each time: Enabled by AI, our experts make swift, informed decisions, securing the best vessel options for your cargo.

Efficient processing of documents

Global logistics relies on a mountain of documents. Manual handling is not only time-consuming but also a breeding ground for errors.

Our AI agent for document handling diligently scans emails for shipping documents, downloads them, extracts key information, and instantly updates your shipment data in our system.

Say goodbye to data discrepancies: Your shipment information is always up-to-date and correct, empowering faster, smarter decision-making for your team and ours.

Built on an unshakeable foundation

Our AI technology is built from the ground up with excellence in mind. Two pillars ensure it delivers value for our customers: Great data and human expertise.

As the first fully digital freight forwarder, we recognized the power of data from day one and have cultivated a rich, high-quality dataset. Our data integrity translates to unmatched data accuracy, availability, and timeliness – all critical in the fast-moving world of logistics. This rock-solid data foundation empowers our AI to learn faster, predict more accurately, and consistently make the right, impactful decisions that streamline your shipments.
Forto’s strength lies in its people. A dynamic team of over 150 tech innovators works hand-in-hand with more than 200 seasoned logistics professionals, building a deep synergy to build sophisticated AI solutions, grounded in real-world needs and delivering tangible value.