Artificial Intelligence at Forto
Leveraging AI technologies to deliver excellent customer service and solve industry problems.
Flash by Forto: Leveraging AI to improve service quality
We leverage AI technology throughout the shipment lifecycle to deliver better and faster service to our customers.
Booking request feedback in minutes
Tired of booking delays? In today’s fast-paced world, manual booking processes, common in freight forwarding, create bottlenecks and slow down your logistics.
Our AI booking agent is on the job 24/7. It instantly scans incoming emails, identifies booking requests, and extracts all details. This information is then automatically reviewed and entered into our systems – often without manual intervention.
You can expect lightning-fast responses from us: Your requests are processed with pinpoint accuracy, often within minutes, getting your shipments moving faster.
Building AI on an unshakeable foundation
Our AI technology is built from the ground up with excellence in mind. Two pillars ensure it delivers value for our customers: Great data and human expertise.
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As the first fully digital freight forwarder, we recognized the power of data from day one and have cultivated a rich, high-quality dataset. Our data integrity translates to unmatched data accuracy, availability, and timeliness – all critical in the fast-moving world of logistics. This rock-solid data foundation empowers our AI to learn faster, predict more accurately, and consistently make the right, impactful decisions that streamline your shipments.
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Do you want to know more about AI at Forto?
We are looking forward to hearing from you. Simply fill out the form, and we will get back to you as soon as possible.
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