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How is it possible that I get an invoice with additional charges after my shipment has been completed?

In case the conditions originally agreed upon regarding the shipment of your goods have been changed or modified as compared to the initial booking, these additional charges will be forwarded to you.

Since these costs often incur weeks after a successful delivery, we cannot predict them in our original offer.

Examples include modification of the incoterms from FOB to EXW, changes regarding the delivery point, the belated division or a higher volume of the consignment.

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About Forto

Forto promotes the vision of a highly transparent, frictionless and sustainable supply chain. We offer transportation and technology solutions that go far beyond the movement of goods from origin to destination. Our intuitive logistics technology provides visibility and insight that enable our customers to optimize their supply chain activities. Leading brands in their industries, from fashion and furniture to electronics, trust Forto to manage the transport of their goods. We are committed to global trade and strive to increase global prosperity while driving sustainable transportation options.